[Update 1, 2, 3] SnapSeed – A Review Almost

Review: Nik Software’s SnapSeed for Windows

Reviewed by John Krill NOCCC 3160

This product does not work on all Windows machines. I strongly recommend that you download and try the 15 day free trail BEFORE you spend your money. 

[Update 3] Here is a short video showing what can be done with SnapSeed.

Read on to discover why a free test is absolutely required.

I downloaded the Windows version of SnapSeed. It’s a low cost photo editor by Nik Software. What you see above is a screen capture of SnapSeed WITH a JPG photo open in the editor. That’s right  all you get is a blank frame.

So the review ends here until I get a response from Nik.

All I can say is this is really strange. In all my years this is a first.

I also went looking for a review of SnapSeed for Windows. Nothing. There is plenty of reviews for the Mac and the iPad. Nothing for Windows.

To be continued. I hope.

[Update 1] Even though the screen is blank I played with some of the edit controls. The screen shot below shows the Creative Adjustment for Black and White. As you can see, or barely see, the adjustment gets overlaid on top of the commands and some of the adjustment can’t be read. This is really weird. Who wrote this stuff and even more importantly who let it out the door?

Nik Software I have a message for you: Don’t bother answering my support request. This stuff is just plain terrible.

What really upsets me is that Nik Software make very good tools for Photoshop users.

I just don’t understand it.

[Update 2] Here’s the main section of the e-mail I received from Nik Software.

Dear John, Thank you for contacting Nik Software. Usually this indicates that your system does not meet the minimum system requirements, specifically the amount of Video Ram. Please check and see if you meet the following system requirements:

Windows

  • Windows XP SP3, Windows Vista SP2, and Windows 7 SP1 (or later)
  • AMD or Intel processor (dual core or better recommended)
  • 2 GB RAM (4 GB or more recommended)
  • 256 MB of Video RAM
  • For best performance, a GPU with support for OpenGL 3.0 is recommended, such as:
    • NVIDIA
      • GeForce 8 Series, GeForce 9 Series, GeForce 100 Series, GeForce 200 Series, GeForce 300 Series, GeForce 400 Series, GeForce 500 Series
    • ATI
      • Radeon HD2000 Series, Radeon HD3000 Series, Radeon HD4000 Series, Radeon HD5000 Series, Radeon HD6000 Series
    • Intel
      • Intel HD Graphics 3000

Looking at the specs for my Dell inspiron 1525 it appears to satisfy the first four requirements. As for the GPU the Dell has the Mobile Intel(R) 965 Express Chipset Family.

Lastly I have no idea what version of OpenGL is installed on my computer or if there is any version of OpenGL in the system. How is the average computer user going to know anything about OpenGL? I’ve worked on computers since 1973 but got out of the business in 1997. I just spent a bunch of time, more than necessary for a $20 product, searching the web for information on OpenGL. It’s there but it’s all Greek to me. I’ve spent more than enough of my valuable time on this product now it’s Nik Software turn to make this $20 product work with the average user’s Windows computer.

I guess I’ll have to hire a computer expert to tell me if my computer is OK. But the short solution is just to forget about it. That will never happen!

This is another ‘Not Recommended’ product. For a cheap $20 product they sure have high standards. I wonder how many more Windows users will flunk their hardware requirements?

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